Super helpful and great tech support.
Had some trouble getting the software installed. Their tech spent over an hour getting me going. Very happy with the machine and the support!
Loving the depth this beast does in stainless.. colors are vibrant with the exception of red, red has eluded my recipe's so far. But overall this machine is SOLID..
I researched fiber lasers for a few years and came to the correct conclusion that Lasers Only was the best place to by from. Andrew answered the few questions that I had and very promptly shipped my machine. It came very well packed and took only minutes to put together. I was marking parts the same day, even thought I'd never even seen a fiber laser in person before. I'm running this machine with Lightburn software and just noticed that Lightburn is also using Lasers Only machines in their YouTube videos (take that as a clue). Sure you can save some cash and order from overseas but the after the sale support from Lasers Only is worth exponentially more than any possible savings. I have not tried the rotary yet but will soon. So far, my only regret is that I did not get this sooner.
In summary, you won't regret buying here. Both the machine and business are a pleasure work with! I will personally be coming back and will definitely recommend lasers only to others.
I was hesitant at first, given the price point, but this machine has completely transformed my engraving business. The power and precision it offers, especially on thicker metals, is unmatched. Also, the customer support has been stellar, guiding me through a minor setup hiccup. Highly recommended!
I did a LOT of shopping around before I finally came across Lasersonly.com. All the reviews are 100% correct. Andrew is amazing with his knowledge and customer service before o even purchased the machine! He helped me every step of the way, gave me the best deal, and offers any support needed! The machine is AMAZING and gorgeous! DO NOT waste any time looking anywhere else. Andrew's your guy!
The 200w laser is undoubtedly a beast when it comes to engraving. The results are crisp and consistent. There was a slight learning curve in the beginning, especially coming from a different brand, but once I got the hang of it, the process became seamless.
This isn't my first purchase but from a customer service perspective it's always been a great experience, the lens came it works and does exactly what I needed it to do thanks again for always providing great service and great products
So far so good, service is excellent. It was delayed a bit due to all the forest fires, so i have not put a lot of hours on it.
Great machine. Great service with excellent response time and Andrew aside from being very knowledgeable, will help you in anyway he can.
Lasers only worked for numerous months with me answering questions and helping me pick the right equipment. Emails always answered promptly. I would highly recommend doing business with them as they actually stand by their products before and after the sale.
I ordered and received a 60W Fiber MOPA M7 laser several weeks ago. I am 100% pleased with the service that I have received from Andrew. My machine arrived with a broken ring light and Andrew agreed to send a new one out. The machine works perfectly and the support that was offered is excellent. Thanks again!
This laser package is outstanding for the price point! Andrew was easy to work with and had us up and running in no time, and provided some key resources to help get us heading on the right path to successful laser use. A+++ happy with this whole experience!
I called Lasers Only before placing an order with a bunch of newbie questions.
They were very patient, answered all my questions and guided me to the right laser for my needs (60W JPT MOPA M7).
From the time I ordered to drop off by UPS was 6 days. I received updates via email for every step of shipping until it was at my front door. The laser was well packaged and went together quickly.
Being a newbie, I had a stupid question as soon as I powered everything up the 1st time. I sent my question via text on Friday evening (well after hours) and was not expecting an answer until Saturday or Monday earliest. To my surprise, I received a response immediately. They got me going and even followed up a little later saying to call if I had any more questions.
Less than 24 hours from unboxing and I'm burning aluminum test blanks with ease. The laser and red lighting seems to be tuned perfectly out of the box. The detail I'm getting is amazing.
Great experience all the way around.
First I'll start by saying I'm verry satisfied with the buying experience. I was informed every step of the process on what stage my order was in and shipping was fast. It took about 6 days to receive my order once placed. The laser so far is fantastic and I have zero complaints. I highly recommend products and business with lasers only.
These guys were great to work with and responsive when I had question.
The customer support team was also very helpful when I had some questions about the setup process. And I love FREE shipping.
Thanks to Andrew I got the exact laser that I needed. It's working great and I'm engraving everything that's not sitting still.
Amazing machine. Excellent help when needed (I had no clue what I was doing) very easy to use now.
Arrived today, set it up and already using it. Andrew is excellent to work with. Will definitely be contacting him when I'm ready for the next laser ... or lens!!
This 100W laser is truly fantastic! From the moment I opened the box, I could tell that the design and build quality is top-notch. LasersOnly support is outstanding. Always available to answer questions.
I was scared of buying a laser direct from China, so I found lasersonly and Andrew was very helpful and in the United States
Laser shipped very quick and I've been happy with it for about a year now!
They helped me a lot with setting up the machine. I will buy more machines on LasersOnly in the future.